Privacy Policy for Camag Technologies
Effective Date: August 9, 2025
Company: Camag Technologies
Address: CAMAG Building, Block XV, Plot 2, Laro-Timehin Scheme, Nigeria
Contact: admin@camagtech.com | +234 703 388 1581 | +234 703 025 4625
Website: www.camagtech.com
1. Introduction
Camag Technologies (“Camag”, “we”, “our”, or “us”) is dedicated to safeguarding your privacy and ensuring transparency in how we collect, use, and protect your personal data. This Privacy Policy applies to all our products, services, and websites, including:
- CoopTran: Cooperative transaction and automation platform
- Vendora: Commerce automation platform for merchants
- Custom enterprise software solutions
- Our corporate websites and tools
By using our services, you consent to the practices outlined in this policy.
2. Information We Collect
We collect data to provide and improve our services, categorized as follows:
2.1 Information You Provide
- Full name, email address, phone number
- Business name, National Identification Number (NIN), Tax Identification Number (TIN), or corporate registration details
- Billing information (e.g., address, payment details)
- Uploaded documents (e.g., CAC certificate, utility bills, lease agreements)
- Support communications or feedback
2.2 Automatically Collected Information
- IP address, device type, operating system, browser
- Session activity (e.g., pages viewed, features used)
- Cookies, session tokens, and analytics data
- Referrer URLs
2.3 Third-Party Data
We may receive data from third-party services you integrate with, such as:
- Google (e.g., OAuth login)
- Payment processors (e.g., Flutterwave, Paystack)
- Messaging platforms (e.g., WhatsApp, Twilio)
3. How We Use Your Data
Your data is used to:
- Provide Services: Enable account registration, manage storefronts (e.g., Vendora), process transactions, and maintain accurate records.
- Enhance Platforms: Analyze user behavior, detect fraud, monitor performance, and improve features.
- Communicate: Respond to inquiries, send service alerts, and provide onboarding or usage tips.
- Ensure Compliance: Meet Nigerian legal and regulatory requirements, including tax and AML/KYC obligations.
4. Legal Bases for Processing
We process data based on:
- Consent: For optional uses (e.g., marketing emails).
- Contractual Necessity: To fulfill service agreements.
- Legal Obligation: To comply with Nigerian laws (e.g., NDPR, FIRS regulations).
- Legitimate Interest: For platform improvements, security, and business analytics.
5. Data Sharing and Disclosure
We do not sell your data. Data may be shared:
- With Trusted Partners: Cloud providers (e.g., AWS, Supabase), payment processors (e.g., Paystack), and analytics tools (e.g., Google Analytics), all bound by data protection agreements.
- With Authorities: If required by Nigerian government, court orders, or regulatory bodies (e.g., CAC, FIRS).
- With Your Consent: For integrations or partnerships you approve.
6. Data Retention
We retain data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Inactive accounts may be archived or deleted after 24 months, with financial records retained longer for compliance.
7. Cookies and Tracking
We use cookies and tracking technologies to:
- Maintain login sessions
- Optimize performance
- Analyze website behavior
- Personalize experiences
You can manage cookies via browser settings, though disabling them may impact functionality.
8. Your Rights
Under applicable laws (e.g., NDPR), you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (where permitted)
- Receive data in a portable format
- Object to certain processing
- Withdraw consent
To exercise these rights, contact admin@camagtech.com.
9. Data Security
We employ robust measures, including:
- SSL encryption for data in transit
- Role-based access control (RBAC)
- Regular vulnerability assessments
- Encrypted storage for sensitive data
No system is fully secure; report suspected breaches to admin@camagtech.com.
10. International Data Transfers
Based in Nigeria, we may transfer data to international partners (e.g., cloud providers). We ensure protection through encryption and standard contractual clauses.
11. Children’s Privacy
Our services are not for individuals under 18. We do not knowingly collect data from minors and will delete any such data if identified.
12. Changes to This Policy
We may update this policy, with changes reflected in the “Effective Date” and communicated via:
- Email (for significant updates)
- Platform notifications
- Website posting
Review this policy periodically.
13. Contact Us
For questions or requests, contact:
- Email: admin@camagtech.com
- Address: CAMAG Building, Block XV, Plot 2, Laro-Timehin Scheme, Nigeria
- Phone: +234 703 388 1581, +234 703 025 4625